This page identifies the company that publishes the HandyAsk website and service (the “Service”), the companies that host it, and how to reach us. It is provided for transparency toward our visitors and customers. The contractual terms are in our Terms of Service; how we handle personal data is described in our Privacy Policy.
1. Publisher
The Service is published and operated by YMOX LLC, a limited liability company organized under the laws of the State of New Mexico, United States, doing business as “HandyAsk”.
- Mailing address: 8206 Louisiana Blvd NE, Ste A, Albuquerque, NM 87113, United States
- E-mail: support@handyask.com
2. Hosting and infrastructure
- Website and application hosting: Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, United States — vercel.com. Pages are served from Vercel's global network, including points of presence in Europe.
- Database, authentication and storage: Supabase, Inc. (United States) — supabase.com. Our project is hosted in the European Union, in the Paris region (AWS eu-west-3). Account data, agent configurations, leads and conversations are stored there.
The full list of service providers that process personal data, and the safeguards that apply to transfers outside the European Union, is in the Privacy Policy.
3. Intellectual property
“HandyAsk”, the HandyAsk logo and the look and feel of the Service are trademarks or trade dress of YMOX LLC. Registration status: not registered at this time. All content of the Service (text, structure, graphics, software, databases, sample conversations) is protected by copyright and other intellectual property laws and remains the exclusive property of YMOX LLC or its licensors. Reproducing, adapting or exploiting any part of it without prior written permission is prohibited.
The information you enter into your own account (opening hours, prices, services, documents, corrected answers) and the conversations held with your agents remain yours, as described in the Terms of Service.
4. Nature of the Service
HandyAsk provides automated conversational agents that each professional configures from an industry-specific base and their own information. Agent replies are generated automatically and may be inaccurate or incomplete. They help receive and qualify requests; they are not accounting, legal, technical or other professional advice. Sample conversations, prices and testimonials shown on the website are illustrative examples unless expressly identified as real customer feedback.
5. Related documents
- Terms of Service — the contract that governs your use of the Service.
- Privacy Policy — personal data, GDPR and U.S. state privacy rights.
- Cookie Policy — cookies and similar technologies, and how to withdraw consent.
6. Contact
For any question about the Service or this notice, or to report content, write to support@handyask.com or to the mailing address above.