Locked out
It checks whether the door is locked, states the simple opening price and the arrival time.
« Call-out + simple opening: €129 incl. VAT at night, stated before leaving. Julien arrives in 25 to 35 minutes. »
Locksmith agent · Emergencies 7 days a week
Locked out at 10pm. Your agent reassures, states the price, you head out.
The HandyAsk Locksmith agent replies within a minute, explains what will happen, gives a clear price before the call-out and gets the job started. Your customers know what to expect; you stop losing emergencies to lead-generation platforms.
- Ready in 5 minutes
- SMS alerts for emergencies
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Bastide Locksmiths — AssistantToulouse and suburbs · 24 hours a day
OnlineHello, I'm the assistant of Bastide Locksmiths. Locked out, lost key, forced lock: tell me where you are, I'll give you the price and get the job started.
Locked outLost keyDoor reinforcement quoteDoor slammed shut, I'm locked out, 2nd floor in Toulouse.
Use cases
Four calls, one reflex: answer right away.
Broken or lost key
It explains the options (extraction, cylinder replacement) and the price of each.
« Replacing the cylinder: €150 to €260 incl. VAT depending on the security level. »
After a burglary
It gives the steps to follow (police report, insurance), secures the door the same day and quotes the repair.
« Touch nothing before the police arrive. We'll fit a temporary closure tonight. »
Security and reinforcement
It qualifies the need (door, building, certified lock) and sets up a visit for a quote.
« For an apartment door, a reinforcement starts at €1,200 excl. VAT. Free visit on Wednesday? »
Full conversation
10pm, outside with a child: from anxiety to a locksmith on the way.
Real excerpt from an internal test, names changed. The annotations show what the agent does at each step.
- Step 1: Reassure first
The agent explains what will happen: a slammed door opens without damage in most cases.
- Step 2: State the price
The price is given before the call-out, with the cases that could change it.
- Step 3: Start the job
It collects the address, confirms the departure and gives a realistic arrival time.
- Step 4: Set up the arrival
ID requested, callback number: the customer knows exactly what to expect.
Bastide Locksmiths — AssistantTuesday 22:04
OnlineI just slammed my door shut, the keys are inside, I'm outside with my son. Can you come quickly?? How much is it going to cost me?
We'll take care of it. A slammed door (not locked with the key) opens without damage in the vast majority of cases. Our night rate is clear: call-out + simple opening = €129 incl. VAT, stated before leaving, no surprises on arrival.
If the door is locked or reinforced, the locksmith gives you the exact price before starting. What is your address? I'm starting the job.Step 2
8 impasse du Moulin, Toulouse, 2nd floor. No, it's not locked, just slammed shut.
Perfect. Julien is on his way, estimated arrival in 25 to 35 minutes. He'll call you from 06 ·· ·· ·· 41 when he arrives. Please have an ID or proof of address ready: we always ask for it before opening. Could you leave me a number where we can reach you?Step 4
What the agent knows
It comes with the trade built in. You add your business.
Here is the knowledge base provided out of the box for a locksmith. Every line can be edited from your workspace: your prices, your rules, your service area.
Typical emergency price list
| Service | Price incl. VAT |
|---|---|
| Simple opening, daytime | €89 |
| Simple opening, night / holiday | €129 |
| Locked or reinforced door | exact price on site, beforehand |
| Cylinder replacement installed | €150 – 260 |
| Temporary closure after a break-in | €180 |
| Door reinforcement (apartment) | from €1,200 excl. VAT |
| Extra keys | depending on model |
Prices stated before any call-out. The agent never quotes a price outside your list.
Jobs
- Locked out
- Lost or broken key
- Cylinder replacement
- After a burglary
- Temporary closure
- Reinforced door
- Certified high-security lock
- Multipoint lock
- Key duplication
- Garage door
- Roller shutter
- Safe
For each job, the agent knows the questions to ask, the equipment needed and the average duration.
Rules & response times
- Pricestated before the call-out
- IDrequired before opening
- Damagenever without consent
- Toulouse city center25 – 35 min
- Suburbs35 – 50 min
- Emergencies7 days a week, 24 hours a day
- Useful numberspolice, insurers
These rules are restated to the customer in writing with a timestamp: your best defense against the rogue-locksmith stereotype.
Questions from locksmiths
What tradespeople ask us.
How do I avoid the rogue-locksmith stereotype?
The agent always states a price before the call-out, reminds the customer it will ask for ID and that nothing is broken without consent. It's written, timestamped, and the customer can reread it.
Can it really start a job at night?
It alerts you immediately by SMS with the address, the situation and the customer's number. You confirm with one word and the agent gives the customer the arrival time.
What if I'm already on a job?
You switch the agent to "longer wait" or "refer to a colleague" in one click. It adapts what it says.
My prices change depending on the lock.
The agent gives ranges and always refers to the exact price given on site before the work starts.
Can I show it on my Google Business profile?
Yes, as a direct link in the profile and as an automatic reply to missed calls.
Every missed emergency goes to a competitor.
Create your locksmith agent, add your prices and your area, share the link. 14 days free, no credit card.