HandyAsk
Training center agent

Funding requests at all hours. Your agent qualifies them, you enroll.

The HandyAsk Training agent knows your programs, the funding routes (personal training accounts, employer training funds, public employment services, employer funding), the prerequisites and your sessions. It answers, checks eligibility, offers dates and pre-registers. Your admissions team receives ready-made files.

  • Ready in 5 minutes
  • SMS alerts for emergencies
  • 14 days free
Lumen Training Institute — AssistantQuality-certified · online and in Nantes
Online

Hello, I'm the assistant of the Lumen Training Institute. Funding, dates, prerequisites, enrollment: tell me which course interests you, I'll answer right away.

Fund it with my training accountNext datesSee a program

The Payroll Administrator course, when is the next session?

Use cases

The four questions that come up in every request.

Eligibility and funding

Personal training account, top-up, employer fund, employer: the agent identifies the right funding for the situation.

« With €1,800 in your training account, €600 remains: a public employment service top-up is possible if you're registered. »

Dates, pace, format

Sessions, on site or online, weekly hours, lead time before the start.

« Next online session from January 12 to April 3, 35 h/week. »

Program and prerequisites

It summarizes the program, checks the required level and sends the course sheet.

« Prerequisites: high-school diploma or 2 years of administrative experience. I'll send you the detailed program. »

Pre-registration and follow-up

It collects name, email, situation, intended funding and passes it to the advisor.

« I'll let Sarah know for a 20-minute interview. I just need your email. »

Full conversation

An evening funding request, a file ready for your advisor.

Real excerpt from an internal test, names changed. The annotations show what the agent does at each step.

  1. Step 1: Check eligibility

    The agent relies on your catalog (qualification register codes) to confirm the course can be funded.

  2. Step 2: Identify the funding

    It calculates the remaining cost and suggests the right top-up for the candidate's situation.

  3. Step 3: Offer the dates

    Sessions, pace, format, prerequisites: everything is given at once, without back-and-forth.

  4. Step 4: Pass on the file

    Your advisor receives a candidate who is already informed, with the session and funding chosen.

Lumen Training Institute — AssistantThursday 13:15
Online

Hello, can your "Payroll Administrator" course be funded with my personal training account? I have €1,800 in it.

Hello! Yes: our Payroll Administrator course leads to a level 5 registered professional qualification, so it's eligible for training-account funding. It's listed at €2,400 on the official portal.

With €1,800 in credits, €600 would remain: it can be covered by a public employment service top-up if you're a job seeker, or by your employer. What is your situation?Step 1

I've been registered as a job seeker since March. When are the next sessions?

In that case the top-up is possible: your employment advisor approves the request directly on your training-account file. Next online sessions, 35 h/week:

Prerequisites: high-school diploma or 2 years of administrative experience. Shall I send you the detailed program and let Sarah, our advisor, know for a 20-minute interview? I just need your email.

January 12 → April 3March 9 → May 29

Step 3

What the agent knows

It comes with the trade built in. You add your business.

Here is the knowledge base provided out of the box for a training center. Every line can be edited from your workspace: your catalog, your sessions, your contacts.

Sample catalog

CourseDuration · Price
Payroll Administrator — registered qualification, level 512 wks · €2,400
Project Management — 5 days35 h · €1,950 excl. VAT
Payroll preparatory module70 h · on quote
HR Assistant — registered qualification, level 510 wks · €2,200
Certified office skills21 h · €690
Lead time before start15 days minimum
Formatsonline · on site in Nantes

Illustrative catalog provided by default. You upload yours (PDF or web page) and the agent updates itself.

Funding & rules

  • Personal training account
  • Public employment service top-up
  • Employer training fund (skills plan)
  • Employer funding
  • Quality certification
  • Qualification register codes
  • Official training-account portal
  • Training agreements
  • Employer quotes
  • Lead times
  • Pass rates
  • Assessments

The agent always invites the candidate to check on the official portal and passes borderline cases to your advisor.

Admissions & accessibility

  • Admission interview20 min with Sarah
  • Reply to the candidatewithin 24 business hours
  • Disability officerClaire
  • Virtual classroomslive captions
  • Accommodationsextra time, sign language interpreter
  • LanguagesFrench, English
  • Office hoursMon – Fri 9am – 5:30pm

The agent communicates the mandatory information (lead times, prices, accessibility) consistently and traceably.

Questions from training centers

What training providers ask us.

Could the agent get funding eligibility wrong?
It relies on your catalog (qualification register codes entered) and on the general rules; it always invites the candidate to check on the official portal and passes borderline cases to your advisor.
Does it replace my admissions advisor?
No, it prepares the ground: the advisor receives a qualified file (situation, funding, chosen session) and calls someone who is already informed.
Is it compatible with quality certification requirements?
Yes: the agent communicates the mandatory information (lead times, prices, accessibility) consistently and traceably. Conversations can serve as proof that the public was informed.
My catalog changes every quarter.
You upload the new catalog (PDF or web page) and the agent updates itself. Past sessions are removed automatically if you enter the dates.
Can it answer in other languages?
It answers in the candidate's language for common languages, while keeping your reference information in your own language.

Turn evening requests into morning enrollments.

Create your training agent, upload your catalog and sessions, share the link. 14 days free, no credit card.